Policies

Privacy Policy

This policy explains how Luma Screen ("we", "us") collects, uses, and protects your personal information when you shop with us.

What we collect

• Contact details you provide at checkout (name, email, shipping address, phone)
• Payment details, processed securely by Shopify — we never see or store your full card number
• Order history and customer-support conversations
• Basic site analytics (pages visited, device type, country) to improve the store

How we use it

• To process and ship your orders
• To send order confirmations and shipping updates
• To respond to your customer-support requests
• To send marketing emails — only if you opt in. You can unsubscribe at any time.

Who we share it with

We share the minimum data needed with the services that help us run the store: Shopify (checkout & storefront), our shipping carriers, our email provider, and analytics tools. We never sell your data.

Your rights

You can request a copy of the personal data we hold on you, ask us to correct it, or ask us to delete it. Email support@lumascreen.co.

Cookies

We use essential cookies (to run checkout and your cart) and analytics cookies (to understand how the site is used).

Contact

For any privacy question, contact support@lumascreen.co.